Fees & Policies at Giles House Psychology

Psychology sessions at Giles House Psychology run for 50 minutes.

Standard session fee*:
$245 per session

Session fees include time for preparation and clinical note taking following your appointment.

A limited number of reduced-fee appointments may be available in specific circumstances. Please enquire if cost is a barrier.

*The APS recommended 50-60 minute psychologist consultation fee is $311.00.

You may be eligible for a Medicare rebate depending on your individual circumstances. Your GP can assess eligibility and prepare any relevant plans.  

It is your responsibility to ensure your referral and plan are current and valid at the time of your appointment. 

Medicare rebates are not available for missed appointments or late cancellations. Rebates apply only to attended sessions. 

If you’re unsure which plan may apply to you, we can discuss this together and you can speak with your GP about the most appropriate option. 

Mental Health Care Plans: A Mental Health Care Plan (MHCP) is arranged through your GP and allows you to access Medicare rebates for psychological therapy. A valid MHCP and referral letter from your GP are required to claim the rebate.

The current Medicare rebate is $98.95 per session.  

Rebates are available for up to 10 sessions per calendar year.  

Private Health Insurance: You may be able to claim a rebate through your private health fund, depending on your level of cover. Please contact your fund directly to check your eligibility. 

NDIS: Services may be available for self-managed or plan-managed NDIS participants. 

Please note that NDIS funding arrangements and fees differ from Medicare-funded services. 

Please get in touch if you would like to discuss further. 

Time spent outside sessions on letters, reports, forms, or other correspondence is charged separately.

$245 + GST per hour, billed pro rata

This includes support letters, reports, emails, phone calls, and liaison with other services.

Please allow at least 7 business days for completion of written documents.

Requests with shorter timeframes may incur additional fees or may not be possible depending on capacity.

We understand that life happens, energy fluctuates, and plans sometimes change. If you need to cancel or reschedule your appointment, please provide at least 2 business days’ notice. For example: If your appointment is at 9:00am on Monday, please let us know by 9:00am on Thursday the week before.

Late Cancellations: If you cancel or reschedule with less than 2 business days’ notice, and the appointment cannot be offered to someone else on the waitlist, the full session fee will apply.

– Medicare rebates cannot be claimed for late cancellations.
– If your appointment can be filled, no cancellation fee will be charged.
– If you are unwell, you are welcome to switch a face-to-face appointment to Telehealth, where appropriate.

Missed Appointments (no-shows): If you do not attend your appointment and have not contacted us, we will attempt to reach you by phone or text during the first 15 minutes of the session.

If we are unable to make contact, the appointment will be recorded as a no-show, and the full session fee will apply.

Medicare rebates are not available for missed appointments.

Arriving Late: If you arrive late, your session may need to be shortened to respect the appointments of others. The full session fee still applies.

Payment is required prior to or on the day of your appointment.

Appointments may be rescheduled if payment has not been received or payment details have not been provided.

At this time, we are unable to offer bulk-billed services.

Clients with outstanding balances will need to settle these before further appointments can be booked.

Changes to Fees
Clients will be informed of any fee changes prior to them taking effect.