Giles House Psychology Pty Ltd as trustee for AG Family Trust
Terms and Conditions
Welcome to the Giles House Psychology website. By accessing or using this website, you agree to these Terms of Use. If you do not agree, please do not use this website.
1. About this website
This website is operated by Giles House Psychology Pty Ltd. It is intended to provide general information about the practice, services, contact details, referral pathways, fees, and related information.
2. General information only
The content on this website is provided for general informational purposes only. It is not a substitute for psychological assessment, diagnosis, treatment, or personalised professional advice.
Information on this website may not be appropriate for your particular circumstances. You should seek individual advice from a qualified health professional regarding your own needs.
3. No psychologist-client relationship
Your use of this website, including sending an enquiry through the website, does not create a psychologist-client relationship with Giles House Psychology.
A psychologist-client relationship is formed only after an appointment has been offered and accepted, any required intake processes have been completed, and services have commenced.
4. Not a crisis or emergency service
This website is not monitored as a crisis or emergency service.
If you or another person is in immediate danger, call 000.
If you require urgent mental health support, contact an appropriate crisis support service such as:
Lifeline – 13 11 14
Beyond Blue – 1300 22 4636
Suicide Call Back Service – 1300 659 467
Or present to your local Emergency Department
5. Disclaimer
While reasonable care is taken to ensure the information on this website is accurate and current, Giles House Psychology Pty Ltd makes no guarantees that the content is complete, accurate, reliable, or up to date.
To the extent permitted by law, Giles House Psychology Pty Ltd is not liable for any loss, damage, cost, or expense arising from reliance on information contained on this website, or from use of this website or any linked third-party website or service.
Nothing on this website is intended to be legal advice, crisis support, or a substitute for personalised professional care.
6. Third-party links and external services
This website may contain links to third-party websites or services, including social media platforms, online booking platforms, Google Maps, and external support services. These links are provided for convenience only.
Giles House Psychology Pty Ltd does not control, endorse, or accept responsibility for the content, availability, privacy practices, or terms of any third-party website or service.
You access third-party websites and services at your own discretion and should review their terms and privacy policies separately.
7. Contact forms and online enquiries
If you contact Giles House Psychology through a website form or by email, you agree to provide accurate and current information.
Website forms and email are not suitable for urgent, crisis, or highly sensitive communication. Please do not use website forms to provide extensive personal or emergency information.
Submission of a website enquiry does not guarantee that services will be offered.
8. Online bookings
Where this website links to or enables online booking through a third-party platform, bookings may also be subject to additional terms, consent forms, cancellation policies, and privacy arrangements provided by that platform or by Giles House Psychology.
9. Intellectual property
Unless otherwise stated, the content on this website, including text, graphics, branding, logos, and layout, is owned by or licensed to Giles House Psychology Pty Ltd.
You may view and download website content for personal, non-commercial use only. You must not reproduce, adapt, publish, distribute, or commercially use any content from this website without prior written permission.
10. Acceptable use
You agree not to use this website:
for any unlawful purpose
in a way that may interfere with the security or functioning of the website
to attempt unauthorised access to any part of the website, systems, or data
to misuse contact forms, booking systems, or communication channels
11. Changes to website content or terms
Giles House Psychology Pty Ltd may update, change, or remove website content, services, or these Terms of Use from time to time.
The current version of these Terms of Use will be made available on the website. Continued use of the website indicates acceptance of any updated terms.
12. Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, used, and handled.
13. Contact
If you have any questions about these Terms of Use, please contact:
Giles House Psychology Pty Ltd
Email: hello@gileshousepsychology.com.au